Replacing (or buying) tires are like a high-risk game. NTB and Discount Tires are the two top names for this.
They’re both amazing, but some things make them different. Product and service range, pricing, and customer service are the major differentiating factor between these two brands.
Tires are literally the thing that keeps your car going. And this means they will need frequent servicing and replacement.
So where should you go for that, NTB or Discount Tires? Here is a comparison to help you decide.
A Quick Summary of Comparison
| Feature | NTB Tires | Discount Tires |
| Product and service range | 39 brands, more servicing options | 53/57 brands, fewer servicing options |
| Pricing | Less affordable | Affordable |
| Customer service | Good | Better |
Curious about how they work? Here’s the detailed breakdown. Enjoy!
Key Differences Between NTB And Discount Tires
Tire shops, right? What could possibly be different?
Well, a lot can be different.
Both manufacturers have been around for a long time and have been dishing out amazing service. This is why it is kind of hard to compare them.
But when you have to pick one, you can’t skip the comparison.
As difficult as it is, there are definitely enough grounds for differentiation.
Product and service range, pricing, and customer service are the major differentiating factors between NTB and Discount Tires.
Let’s see how these factors make the two brands different.
Also Read: Differences Between Firestone And Les Schwab Tires.
- Product and Service Range
Both manufacturers have a range but in different departments. NTB offers a number of car servicing other than tires and Discount Tires has one of the best tire ranges in the market.
NTB is a little behind on product range, to be frank. They have 39 tire brands for you so the options will be a little less extensive. But they have their range in different departments.
When it comes to the product range, Discount Tires is hard to beat. They cover a lot of tire brands. The website (Discount Tires Direct) and the offline shop have a small difference in the number of tire brands they offer.
Even then, Discount Tires’ tire range is pretty hard to beat.
Discount Tires’ website, Discount Tires Direct has 53 tire brands on its shelf. You won’t have any problem finding the one you’re looking for.
And the offline stores are even more impressive. They have 57 different tire brands. This means you’ll have more options to choose from in your budget range.
Service range is NTB’s main weapon. Sure, you can just get your tires done. But if you need more services, they do pretty much all of it.
Alignment, oil change, repair, rotation, fluid services, brakes, batteries- you name it and they can probably do it for you.
If you want a full checkup on your ride, NTB is the place you’re looking for.
Discount Tires on the other hand is a little shy when it comes to service options.
They have flat repair, TPMS, installation, and inspection, air pressure check, balance, and rotation on their service menu. Discount Tires isn’t really an all-in-one place. But what they do, they do a spot-on job of it.
- Pricing
Pricing is the biggest selling point of Discount Tires. Their tires are cheaper than pretty much everyone else including NTB. The installation cost might drive it a little up, but the overall cost still stays lower than NTB usually.
NTB doesn’t have competitive pricing. They do comparative and they rarely do price matching.
Some people report NTB does it only if you nag them for a while but they don’t offer it right away. The good thing is, you might get an extra discount if you can convince them a little.
Discount Tires is miles ahead in this field. They studied the market and pushed all the right buttons for pricing. Their tires have a lower base price and they do pricing matching.
And that’s not all. If you can convince them, you can get some extra discount that’s not officially listed.
Discount Tires also does tire replacements for free a lot of times. And that’s another win in any consumer’s book.
- Customer Service
Both brands have their pros in different fields. Customer service is the deciding factor that pulls in consumers in the end. And NTB is far behind Discount Tires in customer services.
One Google search will show you the general census of people who took the NTB customer service- bad. Most of the consumers left unsatisfied.
It could be waiting for time, lackluster service, lack of product knowledge, or simply undertrained staff. But at the end of the day, NTB’s customer service has somehow gotten a bad rep.
Discount Tires is the exact opposite of this.
Their service is smooth, the staff is properly trained and they have more manpower.
This means the waiting time is usually short unless it is an extra busy day.
If you make an appointment, your waiting time will be even shorter.
The most important part is their well-trained staff.
Whatever you need, they will try their best to help you out.
Which Tires Should You Choose?
As you can tell by now, the competition is pretty close. Both brands have their pros in multiple fields. These advantages kind of neutralize each other. That means picking one of them will be harder for you.
But that doesn’t mean it will be impossible. You just have to pick what you prefer more and look at less obvious features. The key point here is your own preference and customer service.
NTB and Discount Tires are pretty similar head-to-head. The biggest differentiating factor between them is their customer service.
Considering Discount Tires has smoother customer service and fewer complaints, it is pretty much the no-brainer in this case.
But of course, there can be exceptions. If the services in your area are significantly better and you’re okay with spending a little more, NTB is a good choice. Especially if you want multiple kinds of services under one roof.
Also Read: Differences Between Goodyear And Hercules Tires.
Frequently Asked Questions (FAQ)
Here are a bunch of questions people usually ask about NTB and Discount Tires.
No, they aren’t. NTB and Discount Tires are two different manufacturers.
Yes, NTB is one of the leading options when it comes to tires.
No, NTB doesn’t own Discount Tire. Discount Tire is currently owned by Reinalt-Thomas Corp.
That depends on your location. Search around a little and you’ll find good deals. Discount Tires usually have good deals for everyone.
Final Verdict
NTB and Discount Tires- both are amazing manufacturers. That’s why there’s a whole NTB and Discount Tire debate.
But if you had to choose one, Discount Tires is the better option here. If you can manage a little splurging and have smooth customer service in your area, NTB is a good option too.
